Business Verification Guide

Business verification increases trust on the marketplace and is required to enable Meta ads integration.

Without verification, ads that list your business as the beneficiary or payer may not be delivered in certain locations.

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Why Verify Your Business

Verification allows you to:

  • Build trust with customers
  • Run Meta ads using your business as the payer or beneficiary

Accepted Documents

Use official, unexpired documents issued by the relevant authority.

Accepted documents:

  • Certificate / Articles of Incorporation
  • Business Registration or License

Documents must show your business’ legal name and the information being verified (address or phone number).

Address Verification

Submit a document that links your business name to its address.

Requirements:

  • Accepted document type
  • Business legal name and address clearly visible
  • Address entered exactly as shown on the document

Phone Number Verification (WhatsApp)

Phone number verification is completed via WhatsApp.

If your business phone number can receive a WhatsApp message, it can be verified.

How it works:

  1. Enter your business phone number
  2. A verification code is sent via WhatsApp
  3. Enter the code to complete verification

Requirements:

  • Phone number must be active
  • WhatsApp must be installed and working on that number
  • Device must be able to receive messages during verification

Common Issues

Information Doesn’t Match

If verification fails:

  • Ensure the document shows the required information
  • Enter details exactly as written on the document
  • Use only accepted document types
  • Confirm documents are not expired

Phone Number Not Receiving Code

  • Confirm the number is correct
  • Make sure WhatsApp is active on the device
  • Check internet connection
  • Retry verification after a few minutes

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